Now that I own the awesome and easy to use TREO 650 I can look back and see that CELL HELL is frightening and scary. It was awful having an expensive phone that did not work and neither the cell company (Cingular) or AOL could help. Motorola put me in automated Phone Support Hell of it’s own. Could never even reach a live person.
At the Cingular store…strange enough, they didn’t even have a Motorola Mpx220 on display any more or for sale. Now WHAT does THAT MEAN? I wasn’t the only one complaining maybe?

To his credit…Lee at the Aventura store is GREAT. Thanks Lee for taking care of the exchange and getting the TREO 650 up and working immediately and helping me with a smile. The best one of the bunch. He even looks like he likes his job. Oh yes…and I had to wait ONE HOUR to get help because there were so many people there and after listening, most had complaints.
Bottom line…I miss AT&T, but I have to make peace with the new company now.
Thanks Michael for browbeating Cingular to do what they should have done a month ago and Thanks Ryan for helping me choose the right phone for me now.